About The Sun Grove
What is The Sun Grove?
The Sun Grove is a direct-to-consumer plant shop offering carefully grown floral, fruiting, foliage, tropical, and rare plants shipped directly from our nursery to your door. Backed by more than 60 years of growing experience through Dewar Nurseries, we focus on healthy plants, thoughtful packaging, and exceptional customer care.
Where are your plants grown?
Our plants are grown and cared for by experienced growers at our Central Florida nursery before being shipped directly to customers.
Why buy from The Sun Grove?
We grow our own plants and ship them directly from our nursery, giving us a level of quality control that many online plant retailers simply don’t have. While many e-commerce plant stores source plants from outside growers, we oversee the growing process ourselves, ensuring healthier plants, greater consistency, and thoughtful packaging from greenhouse to doorstep.
Ordering & Shipping
How long will it take to receive my order?
Orders typically ship within 1–3 business days. Once shipped, most orders arrive within approximately 2 business days via FedEx.
What days do you ship?
To help plants avoid unnecessary weekend delays, orders ship Monday through Wednesday.
Will I receive tracking information?
Yes. Once your order ships, you’ll receive tracking information by email so you can follow your plant’s journey.
Can my order arrive in multiple packages?
Yes. If your order contains multiple plants, items may ship separately depending on availability and packaging requirements.
How is shipping calculated?
Shipping is calculated per plant and displayed at checkout. This helps us account for the specialized packaging, handling, and transit requirements needed to safely deliver live plants.
Do you ship year-round?
Yes. We ship year-round and carefully monitor weather conditions. During colder months, optional heat packs are available for purchase at checkout to help protect plants during transit. We may also recommend delaying shipment during periods of extreme weather.
Do you ship to California?
At this time, we are unable to ship plants to California due to state agricultural certification requirements. We are actively working through the certification process and hope to offer shipping to California in the future.
Plant Arrival & Care
My plant looks stressed after shipping. Is that normal?
Yes. Some drooping, minor leaf damage, or leaf loss can occur during transit. Plants are living products and may need a few days to acclimate to their new environment.
What should I do when my plant arrives?
We recommend:
- Unboxing your plant as soon as possible
- Providing bright, appropriate light
- Checking soil moisture before watering
Should I repot my plant immediately?
No. Repotting is not necessary when your plant arrives. We recommend keeping your plant in its original nursery pot for several months, allowing it time to acclimate and establish itself in its new environment. Most plants can thrive in their nursery container well beyond delivery, and repotting too soon can create unnecessary stress. Repot only when the plant has clearly outgrown its current pot.
Why is my plant different from the website photo?
Plants are living organisms, so size, shape, leaf count, blooms, and variegation can naturally vary. Product photos represent the general appearance of the plant rather than the exact specimen you will receive.
Returns, Refunds & Replacements
What if my plant arrives damaged?
Please contact us within 24 hours of delivery and include photos of both the plant and packaging. Our team will review the situation and determine the best resolution.
Do you offer refunds or replacements?
Depending on the situation, we may offer a replacement, refund, or store credit. Each case is reviewed individually.
Can I return a plant?
Because plants are perishable, we generally do not accept traditional returns. Please contact our team if there is an issue with your order.
What if the plant I ordered is out of stock for replacement?
If a replacement plant is unavailable, we may offer a refund or store credit instead.
Order Changes & Cancellations
Can I cancel my order?
Orders may be canceled or modified within 8 hours of purchase. Once an order has been packed or shipped, changes cannot be made.
I entered the wrong shipping address. What should I do?
Please contact us as soon as possible. We will do our best to update the address before the order ships.
Contact Us
For questions regarding orders, shipping, plant care, or returns, please contact us at:
Our team is always happy to help.