Protecting your private information is our priority. This Privacy Policy applies to thesungrove.com and The Sun Grove governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to The Sun Grobe include thesungrove.com. The Sun Grove’s website is an ecommerce site. By using The Sun Grove’s website, you consent to the data practices described in this statement.
Personal Data Collection
In order to better provide you with products and services offered, The Sun Grove may collect personally identifiable information, such as your:
- First and Last Name
- Mailing Address
- E-mail Address
- Phone Number
- City
- State
- Zip Code
The Sun Grove collects and uses your personal information to operate and deliver the services you have requested. The Sun Grove may keep track of the websites and pages our users visit within The Sun Grove, in order to determine what The Sun Grove‘s products are most popular. This data is used to deliver customized content and advertising within The Sun Grove to customers whose behavior indicates that they are interested in a particular subject area. The Sun Grove may also use your personally identifiable information to inform you of other products available from The Sun Grove and its affiliates. If you purchase The Sun Grove‘s products, we collect billing and credit card information. This information is used to complete the purchase transaction. We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products. These may include: (a) registering for an account; (b) sending us an email message; (c) submitting your credit card or other payment information when ordering and purchasing products. To wit, we will use your information for, but not limited to, communicating with you in relation to products you have requested from us. We also may gather additional personal or non-personal information in the future.
Information about your computer hardware and software may be automatically collThe Sun Grove. This information can include: your IP address, browser type, domain names, access times, and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of The Sun Grove‘s website.
Email Communications
From time to time, The Sun Grove may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to provide our services, we may receive a notification when you open an email from The Sun Grove or click on a link therein.
If you would like to stop receiving marketing or promotional communications via email from The Sun Grove, you may opt our of such communications by clicking on the “unsubscribe” button.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
The Sun Grove’s site may use “cookies” to help you personalize your online experience. A cookie is a text file that is places on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize The Sun Grove pages, or register with The Sun Grove’s site or services, a cookie helps The Sun Grove to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the site, the information you previously provided can be retrieved, so you can easily use The Sun Grove‘s features that you customized.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of The Sun Grove‘s site.
Data Sharing
The Sun Grove does not sell, rent, or lease its customer lists to third parties.
The Sun Grove may share data with trusted partners to help perform statistical analysis, send you emails, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to The Sun Grove, and they are required to maintain the confidentiality of your information.
The Sun Grove may disclose your personal information, without notice, if required to do so by law or in good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on The Sun Grove or the site; (b) protect and defend the rights of property of The Sun Grove; and/or (c) act under exigent circumstances to protect the personal safety of users of The Sun Grove, or the public.
Data Retention
If you leave a comment, the comment and its metadata are retained indefinitely. This is so The Sun Grove can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on The Sun Grove’s site, the personal information provided in your user profile will be stored. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Data Rights
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data that The Sun Grove has about you, including any data you have provided. You can also request to erase any personal data The Sun Grove has about you. This does not include any data The Sun Grove is obliged to keep for administrative, legal, or security purposes.
Security
The Sun Grove secures your personal information from unauthorized access, use, or disclosure. The Sun Grove uses the following methods for this purpose: SSL Protocol
When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.
We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through the site cannot be guaranteed.
Right to Deletion
Subject to certain exceptions set out below, on receipt of a verifiable request request from you, we will:
- Delete your personal information from our records; and
- Direct any service providers to delete your personal information from their records.
Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:
- Complete the transaction for which the personal information was collected, provide a good requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;
- Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;
- Debug to identify and repair errors that impair existing intended functionality;
- Exercise free speech, ensure the right of another customer to exercise his or her right of free speech, or exercise another right provided for by law;
- Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;
- Enable solely internal uses that are reasonable aligned with your expectations based on your relationship with us;
- Comply with an existing legal obligation; or
- Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.
Children’s Privacy
The Sun Grove does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this site.
Policy Changes
The Sun Grove reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account and/or by updating any privacy information. Your continued use of the site and/or services available after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.
Contact
The Sun Grove welcomes your questions or comments regarding this Privacy Policy. If you believe that The Sun Grove has not adhered to this Policy, please contact The Sun Grove by emailing hello@thesungrove.com
Effective as of November 1, 2023